She’s Lived it! She’s Researched it!
And She’s Ready to SHARE IT!
Working with Anna
Once you engage Anna, she is 100% on your team. She works with you at every step to positively guarantee your attendees have an experience that makes the whole conference work. Anna starts with three key questions:
What are you trying to achieve with the presentation or conference?
How can she help you achieve this outcome?
What can she do to help you become the hero of your event?
Dynamic, Fun, Relevant and Insightfully Actionable
Anna has a unique understanding of your audience’s pain points and solutions for the biggest challenges related to Millennial Talent, Gen Xer Leaders and Boomer Buyers. She delivers a compelling and fun presentation that gives your attendees skills to deal with the daily demands of working in a five-generation workplace.
Dynamic, Fun, Relevant and Insightfully Actionable
Anna has a unique understanding of your audience’s pain points and solutions for the biggest challenges related to Millennial Talent, Gen Xer Leaders and Boomer Buyers. She delivers a compelling and fun presentation that gives your attendees skills to deal with the daily demands of working in a five-generation workplace.
What People Say
Anna Offers a Comprehensive Approach to Generational Solutions
- Generational Codes©
- Leading the Generations
- Selling to the Generations
- Customer Service Across Generations
Leaders and organizations competing for top talent must bridge the generational divide and bring out the best of each generation. Generational CODES™ help leaders understand and optimize how each generation’s unique perspectives, values and approaches impact:
- leadership dynamics,
- purchasing habits and
- decision-making processes.
Generational CODES™ connect the core events and influences that fundamentally shape each generation’s worldview.
Today’s leaders must be flexible and learn to adapt to the many challenges that come along with leading a multi-generational workforce. Add to that the elevated expectations of work being fun, flexible, and engaging, and it becomes clear leaders need help. Anna helps managers, coaches, and leaders learn how to optimize their time, energy, and communication choices to resonate with each generation. Leaders learn how to improve their results in recruiting, onboarding, retention, and feedback by leveraging the Generational CODES™ of the people they manage, motivate, and lead.
Getting to “YES” has become more challenging as sales professionals try to navigate the landscape of a multi-generational customer base. It is more important than ever to know your customer and understand what motivates them to buy. With five distinct generations playing active roles in the buying decisions of companies worldwide, it is no longer enough to be knowledgeable about your product and personable. Success today requires you to approach each buyer with an understanding of their Generational CODES™.
Organizations often declare that what makes them unique is their commitment to delivering great customer service. Unfortunately, what “great” customer service means to one generation is not exactly what it means to the next. Providing exceptional customer service to clients and customers of every generation is paramount. In order to help each generation develop the ability to offer exceptional customer service, leaders must first understand what “customer service” means to each generation. Anna helps organizations become Generationally Savvy™ as they work to build a more empathetic, customer service-oriented culture.