What Makes the Generations Tick and What Ticks Them OFF
Customer service best practices that delight Boomer customers generation, can tick off Gen Xer customers and repel Millennials. How do you customize your customer service training and practices to serve every generation?
Why Millennials come to your event and why they stay away. Discover what attracts Millennial attendees to register for your conference, convention or meeting.
Are you losing millions by accidentally repelling Millennial customers? Do you have a customer service strategy that delights Boomers, Gen Xers and Millennials equally?
