Work/Life Balance – How Each Generation Sees It
The Single Most Effective CX Improvement
Unlocking Generational Codes©
How do side hustles, the gig economy and a Millennial talent mindset impact your bottom-line?
How to Communicate with Younger Co-Workers
What are you doing that turns off Millennial talent long before they get to day one on the job?
What Makes the Generations Tick and What Ticks Them OFF
Customer service best practices that delight Boomer customers generation, can tick off Gen Xer customers and repel Millennials. How do you customize your customer service training and practices to serve every generation?
CSSP Tele-Conference Featuring Anna Liotta
How do you attract and keep Millennial talent if you’re not in a sexy industry?
Featuring Anna Liotta – Inter-generational Expert
Why Millennials come to your event and why they stay away. Discover what attracts Millennial attendees to register for your conference, convention or meeting.
Featuring Anna Liotta – Inter-generational Expert
Are you losing millions by accidentally repelling Millennial customers? Do you have a customer service strategy that delights Boomers, Gen Xers and Millennials equally?
Featuring Anna Liotta