Anna knows generational dynamics:
Dynamic, Fun, Relevant and Insightfully Actionable
Anna has a unique understanding of your audience’s pain points and solutions for the biggest challenges related to Millennial Talent, Gen Xer Leaders and Boomer Buyers. She delivers a compelling and fun presentation that gives your attendees skills to deal with the daily demands of working in a five-generation workplace.
She knows that crafting a home-run conference, event or meeting can be challenging and involves taking risks. You are immediately measured by buzz, laughter, and hallway conversations that last beyond the event.
Her goal is to make you the HERO of your event!
“Anna’s presentation made sense! I’ve heard a lot of presentations on generations, so I was skeptical. But the way she wove together all the business elements and all four generations, it finally made sense.” Casey ED of western builders
“I’m getting so much credit for finding Anna. Everyone keeps saying, “Where did you find her? This was the best and most useful meeting in years.” APEEP
“Anna’s presentation change the entire conversational thread of the event. Everyone was buzzing about Generational CODES™ rest of the meeting.” USFN
“It’s three years later and we still bring up Anna’s presentation up in leadership meetings and sales calls. It changed the way we do business. I make every leader read Anna’s book.” Randy Nealy
“Even the most grumpy, and critical annual attendee loved Anna’s presentation.” USFN
Working with Anna
Once you engage Anna, she is 100% on your team. She works with you at every step to positively guarantee your attendees have an experience that makes the whole conference work. Anna starts with three key questions:
Leaders and organizations competing for top talent must bridge the generational divide and bring out the best of each generation. Generational CODES™ help leaders understand and optimize how each generation’s unique perspectives, values and approaches impact:
Generational CODES™ connect the core events and influences that fundamentally shape each generation’s worldview.
Today’s leaders must be flexible and learn to adapt to the many challenges that come along with leading a multi-generational workforce. Add to that the elevated expectations of work being fun, flexible, and engaging, and it becomes clear leaders need help. Anna helps managers, coaches, and leaders learn how to optimize their time, energy, and communication choices to resonate with each generation. Leaders learn how to improve their results in recruiting, onboarding, retention, and feedback by leveraging the Generational CODES™ of the people they manage, motivate, and lead.
Getting to “YES” has become more challenging as sales professionals try to navigate the landscape of a multi-generational customer base. It is more important than ever to know your customer and understand what motivates them to buy. With five distinct generations playing active roles in the buying decisions of companies worldwide, it is no longer enough to be knowledgeable about your product and personable. Success today requires you to approach each buyer with an understanding of their Generational CODES™.
Organizations often declare that what makes them unique is their commitment to delivering great customer service. Unfortunately, what “great” customer service means to one generation is not exactly what it means to the next. Providing exceptional customer service to clients and customers of every generation is paramount. In order to help each generation develop the ability to offer exceptional customer service, leaders must first understand what “customer service” means to each generation. Anna helps organizations become Generationally Savvy™ as they work to build a more empathetic, customer service-oriented culture.
What’s Next
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