Are you losing people, productivity and profits because of generational friction?

Anna crafts each keynote to deliver a customized experience that blends transformational stories, current research, and relevant case studies.

Her engaging keynotes help you understand, lead, sell, leverage and deliver extraordinary customer service to every generation.

Which keynote below is right for you?

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Generational CODES™

What Makes the Generations Tick and What Ticks Them Off™

The Complaints:

The Takeaways:

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Leading the Generations

Managing and Motivating in a Multigenerational Marketplace

The Complaints:

The Takeaways:

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Selling to the Generations

Selling Across the Generations

The Complaints:

The Takeaways:

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Customer Service Across the Generations

Customer Service: The New Rules of Engagement

The Complaints:

The Takeaways:

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“What Makes the Generations Tick and What Ticks Them Off™” Learn how to create a GENERATIONALLY SAVVY™ Organization